Head of Operations
Stefanie is an experienced operations expert who specialises in business improvement and efficiencies through strategic and planned change projects and programs.
Prior to joining ID Comms, Stefanie worked with a number of public service clients, acting as a Senior Consultant to develop more efficient ways of working that link to strategic goals and targets. Through this work she designed and implemented new operating models, as well as analysing and managing operational and financial performance; from specific projects to departments across businesses.
Stefanie also has vast experience in marketing and communications and most recently developed, set up and ran an internal marketing department. In this position she focused on developing and implementing the company marketing plan, management of internal and external communications and introducing a new CRM system to improve client services.
Since joining ID Comms, Stefanie has designed, implemented and managed internal change within the company and now acts as the Head of Operations. As a registered PRINCE2 Practitioner, she also applies best-practice project discipline to all of our projects and heads up our Project Management Office.
• Senior Management Consultant – Mott MacDonald
• Marketing Manager – Cambridge Education
• Business Manager – Cambridge Education@Islington